SALESPERSON JOB DESCRIPTION
JOB TITLE: Salesperson
Report to: Liz Hyma, sales manager
Date Verified: 011/11/08

JOB STATEMENT

Presents and sells a variety of flooring products including carpet, area rugs, tile, stone, wood and laminate. Assists clients in the selection and purchase of flooring, following up with the client & installers to the completion of the job.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Assists customers with their flooring selection and purchase.
• Draws the floor plan and measurements, calculates the exact amount of flooring needed and generates an exact price quote for clients.
• Schedules measure appointments and installations.
• Must be computer literate.

REQUISITES

• A minimum of two years sales experience in the flooring industry.
• Strong knowledge of carpet, tile, wood, laminate and area rugs.
• Experience in working with floor plans.
• Excellent communication skills and professional conduct essential.
• Flexible, with an ability to quickly adapt to fast paced, changing environment.
• Self-motivated and reliable.
• Must be a problem solver & a team player.
• Ability to maintain a professional and welcoming demeanor at all times.
• Ability to multitask effectively.
• Creative, with design sense and knowledge of basic color theory

RECEPTIONIST/ FRONT DESK JOB DESCRIPTION
JOB TITLE: Receptionist
Report to: Liz Hyma, sales manager / June Flickinger, operations manager
Date Verified: 011/11/08

JOB STATEMENT

Works under general supervision. Operates all areas of front desk responsibility including the phone system, greeting customers, using the cash register and selling a variety of floor-care products. May be asked to complete special projects to assist administration operations in addition to routine responsibilities mentioned above.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Answers all phone calls from the 16-line phone system.
• Greets all patrons who enter the store, directs them to the appropriate showroom area, and calls the next available salesperson to assist the customer.
• Processes customer pick-up paperwork and accepts payments for those products.
• Presents and sells sundry floor care products, small remnants and area rug padding.
• Operates cash register.
• Maintains organization and stock of necessary items at the front desk.
• Ability to maintain a professional and welcoming demeanor at all times.
• Ability to multitask effectively.

REQUISITES

• Previous reception, phone or customer service experience preferred.
• Ability to maintain a professional and welcoming demeanor at all times.
• Ability to multitask effectively.
• Must adhere to a professional dress code and have a friendly & courteous manner.