Why is professional cleaning
important?
With time and traffic, vacuuming alone will not remove
all the soil on a carpet. Reputable professionals know
the latest information on carpet construction, carpet
care products, and safe effective cleaning techniques.
How often should I vacuum and professionally clean my carpet?
Soiling
Level |
Maintenance |
Routine
Cleaning |
Periodic
Professional Cleaning |
Spot Removal |
Vacuum Traffic
Areas |
Full Vacuum |
Light |
Light |
Daily |
Daily |
Weekly |
18-12 months |
Medium |
Medium |
Daily |
Daily |
Every 2-3 Days |
12-18 months |
Heavy |
Intense |
Daily |
Daily |
Daily |
6-12 months |
Very Heavy |
Very Intense |
Daily |
Daily |
Daily |
3-6 months |
Which cleaning method is recommended?
Most professionals use hot water extraction, also
known as steam cleaning. Other cleaning methods
include absorbent pad or bonnet cleaning, rotary
shampoo, and dry foam powder. Check your warranty
information for further requirements.
What should my professional cleaner know?
Cleaning Solutions must have a pH of 10 or less.
Cleaning agents must not contain any cationic agent
as found in many bactericides, biocides, anti-stats,
pesticides, etc.
Use only enough solution to assure maximum cleaning
and residue removal.
Is do-it-yourself carpet cleaning ok?
Professional cleaning is recommended. If you decide
to do it yourself, please follow these guidelines.
1. Follow manufacturer's instructions.
2. Avoid excessive detergent use. Too much detergent
promotes soiling.
3. Use only cleaning solutions that are acceptable
for use on stain and soil resistant carpet.
4. Cationic or chemicals with a pH greater than 10
should be avoided.
Here are some select products, available at Coles, that we recommend
in your carpet cleaning routine:
CAPTURE SOIL EXTRACTOR is a moist powder made
up of microscopic porous particles that work like little
sponges. When brushed into the carpet pile, the sponge-
like particles absorb the soil, along with its offensive
odors, and are then easily vacuumed away. Capture
is a good maintenance procedure between cleanings.

An effective maintenance schedule to keep your
carpet looking new:
WEEKLY - Use Capture to remove all spots, then vacuum all carpeted areas.
MONTHLY - Capture clean from 4 to 6 feet inside doors from areas such as out-
side entrances, kitchen, basement, bath, and other non-carpeted areas.
EVERY SIX MONTHS - Capture clean all traffic areas.
EVERY EIGHTEEN MONTHS - Capture clean all carpeted areas.
COLES CARPETS INSTANT SPOT REMOVER for wet spills and stains. It is
also excellent for upholstery and clothing.
MAXIMUM STRENGTH
Z-LEX CARPET STAIN ELIMINATOR
A powerful stain remover designed originally for professional carpet cleaners.
Works on all types of carpets and all types of stains, including automotive carpet
and grease stains. The Advanced Teflon formulation refreshes your carpet's stain
resistance. When applied as directed, it's safe to use around kids and animals.
The easy-to-use bottle - made from 100% recycled plastic - applies the solution
to your carpet simply and accurately without waste.
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