Coles Fine Flooring is Committed to Customer Service

Coles Fine Flooring opened in 1947 and is now a leader in the flooring industry, with seven locations around San Diego County. We proudly offer a wide variety of high-quality flooring, as well as start-to-finish professional assistance within our company. Coles Fine Flooring sets the standard for customer service in the flooring industry. We offer a one year satisfaction guarantee that no other flooring company offers and this is only one of the many ways we demonstrate our commitment to our customer’s satisfaction.

At Coles, we believe in customer service above all else, and our commitment to excellence has earned us recognition from many organizations, including four time winner and finalist of the BBB torch award for marketplace ethics. Family owned and operated for 64 years, we feel strongly about maintaining the small family business integrity that got us where we are today.

From selection to installation and beyond, Coles is with the customer every step of the way. Our trained professional design staff is experienced, informed, and dedicated to helping choose the best floor for any home or business. Our own professional installation crews assure that our customers get the kind of craftsmanship and service we built our reputation on. Our Customer service department is really what sets Coles apart from other businesses in our industry. After installation, we work with our customers to ensure we address any concerns and follow through until the job is 100% right. We also have a department to handle insurance claims, and offer in home shopping for all of your flooring needs. This is just another way that we are empowering our customers, by giving them choices.
Coles Fine Flooring is truly a team effort with all employees working toward our ultimate priority, satisfying the customer. Coles Fine Flooring – value you can trust, since 1947.